Frequently Asked Questions
Explore quick answers about setting up Digitسهل, managing your operations, and making the most of our platform across crops, livestock, and equestrian use cases.
Getting Started
How do I set up Digitسهل for my farm?
Start by defining your Crop Areas in the app. Assign QR codes to each area, set the crop media, and begin scheduling tasks. The Playbook section guides you through each step.
What types of farming does Digitسهل support?
Digitسهل supports both conventional and hydroponic farming. It adapts its logic and operations based on your selected crop media.
Can I use Digitسهل in Arabic?
Yes. Digitسهل offers full bilingual support in English and Arabic, making it accessible to diverse teams.
What devices can I use Digitسهل on?
Digitسهل is compatible with Android, iOS, Windows, and Mac. Use it on mobile, tablet, or desktop—anywhere, anytime.
Crop Management
What is a Crop Area and how is it used?
A Crop Area is a defined section of your farm where a specific crop is grown. It can be an open field, greenhouse, or indoor space. Each area is assigned a QR code for quick access to operations.
What is Crop Media and why is it important?
Crop Media refers to the growing medium (for example soil, cocopeat, or perlite). It determines whether your setup is conventional or hydroponic and influences available operations and recommendations.
Can I manage nursery operations separately?
Yes. You can flag a Crop Area as a nursery, enabling transplant operations and lifecycle tracking from nursery to regular crop areas.
How does Digitسهل handle crop lifecycle stages?
Digitسهل tracks five default stages: Planting, Growth, Flowering, Fruiting, and Harvesting. You can update stages manually, and the app ensures progression follows the correct order.
Smart Features & Automation
What are Smart Strategy Modes?
You can choose from three modes: Scheduled for predefined tasks with reminders, Manual for on-demand execution, and Hybrid for the best of both.
What happens if I miss a scheduled task?
Digitسهل marks tasks as missed based on rules in the Schedule Rules section. You can review and reschedule as needed.
Does Digitسهل provide AI recommendations?
Yes—but with clear boundaries. Currently Digitسهل uses AI to answer questions about app operations, provide task guidance, and troubleshoot issues. Crop-specific recommendations such as irrigation timing or fertilization dosage are part of an upcoming feature once your farm builds a robust data ecosystem.
AI accuracy depends on data quality and relevance. Insights trained on different climates or soils may not match farms in the UAE. Digitسهل focuses on capturing localized, context-rich data so future AI guidance is meaningful and tailored to your operation.
Inventory & Sales
How does Digitسهل track inventory?
Inventory is tracked in real time at the crop variety level. Log harvests, sales, waste, and dispatches with full traceability.
Can I sell crops directly through Digitسهل?
Yes. Record sales by count, weight, trays, or bales. Each sale includes quantity, pricing, and optional photos.
What is the Dispatch feature used for?
Dispatch handles non-commercial crop movement, such as sending produce to a family kitchen. It mirrors sales but without pricing.
How is waste managed in Digitسهل?
Log waste events with quantity, description, and photos to analyze loss patterns and sharpen future planning.
Digitسهل Equestrian
What is Digitسهل Equestrian?
A digital platform for managing equestrian club operations including rider onboarding, horse care, ride tracking, and memberships.
How do riders register with the club?
Riders scan a QR code, enter their details, upload documents, and sign digitally. OTP verification keeps registration secure.
Can Digitسهل be used on mobile devices?
Yes, it works seamlessly across Android, iOS, tablets, and desktops.
What languages does Digitسهل support?
English and Arabic, making the platform accessible for diverse teams.
Can riders own horses in the system?
Yes, riders can be assigned ownership so their profile links directly to horse dashboards.
Is there support for guest riders?
Yes, guest rides can be booked with flexible durations and smart pricing.
How is rider experience level managed?
Staff can update rider levels anytime to align with training and ride assignments.
Can documents be updated after registration?
Yes, staff can upload or update rider documents whenever needed.
How is horse ownership cancelled?
Authorized staff can cancel ownership from the rider's profile with timestamped traceability.
How are memberships managed?
Create unlimited membership types with ride limits, durations, pricing, and auto-expiry.
Can Digitسهل automate ride operations?
Yes, rides can be set to auto-start and auto-end based on schedule.
What is the Liveboard feature?
A real-time ride tracking interface showing active rides, countdown timers, and upcoming schedules.
How does Digitسهل ensure traceability?
Every action is logged with timestamps and photos to provide full operational transparency.
How is pricing handled for guest rides?
Digitسهل auto-calculates pricing, applies VAT, and filters active discounts.
Can Digitسهل detect active memberships during booking?
Yes, it intelligently filters and prioritises memberships when booking rides.
How does Digitسهل manage horse availability?
Live data shows ride history and next available time to prevent overuse.
Is Digitسهل customisable for different riding styles?
Yes, it supports recreational and competitive models with flexible care strategies.
Security & Access
Who can access my farm data?
Digitسهل uses role-based access control. Assign permissions so each user can perform only what they need—such as capturing photos, harvesting, or selling—ensuring clear segregation of duties.
Is my data backed up or stored securely?
Yes. Digitسهل is cloud-based, keeping your data securely stored and available whenever you need it.
Can multiple users manage the same farm?
Absolutely. Collaborate with multiple users on a single farm and tailor their access levels.
Can one user manage multiple farms?
Yes. A single user can manage multiple farms, each with unique permissions and visibility.