Frequently Asked Questions
Explore quick answers about setting up Digitسهل, managing your operations, and making the most of our platform across crops, livestock, and equestrian use cases.
Getting Started
How do I set up Digitسهل for my facility?
Create Sites, define Units, assign QR codes, configure details, and schedule activities. The Playbook guides each step.
What facilities are supported?
Residential, commercial, malls, and mixed-use facilities.
Is Arabic supported?
Yes — full bilingual English and Arabic support.
What devices are supported?
Android, iOS, Windows, Mac — mobile, tablet, and desktop.
What is a Unit?
A defined space such as apartment, villa, shop, parking, or electrical room with a dedicated QR code.
What are Unit Types?
They define available activities, inspections, and workflows.
Can common areas be managed separately?
Yes, while remaining linked to the main facility.
How is unit history tracked?
Every action is logged, creating a full digital activity timeline.
Smart Features & Automation
What are Smart Strategy Modes?
Scheduled, Manual, and Hybrid.
What happens if a task is missed?
Missed tasks are flagged and can be reviewed or reassigned.
Does Digitسهل provide AI recommendations?
AI currently assists with guidance and troubleshooting. Predictive insights are planned for future releases.
How is inventory tracked?
Inbound and outbound movements are logged in real time, ensuring full traceability.
Can residents report issues?
Yes — only authorized tenants, owners, or POA users linked to the unit.
Inventory & Sales
How does Digitسهل track inventory?
Inventory is tracked in real time at the crop variety level. Log harvests, sales, waste, and dispatches with full traceability.
Can I sell crops directly through Digitسهل?
Yes. Record sales by count, weight, trays, or bales. Each sale includes quantity, pricing, and optional photos.
What is the Dispatch feature used for?
Dispatch handles non-commercial crop movement, such as sending produce to a family kitchen. It mirrors sales but without pricing.
How is waste managed in Digitسهل?
Log waste events with quantity, description, and photos to analyze loss patterns and sharpen future planning.
Security & Access
Who can access my site data?
Digitسهل uses role-based access control. Assign permissions so each user can perform only what they need—such as capturing photos, conducting inspections, or managing maintenance—ensuring clear segregation of duties.
Is my data backed up or stored securely?
Yes. Digitسهل is cloud-based, keeping your data securely stored and available whenever you need it.
Can multiple users manage the same site?
Absolutely. Collaborate with multiple users on a single site and tailor their access levels.
Can one user manage multiple sites?
Yes. A single user can manage multiple sites, each with unique permissions and visibility.